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Terms
and Conditions
You
indicate acceptance of these terms and conditions of service by
placing an order with EzDesigns. These terms and conditions will
not be varied for individual customers.
1 DEFINITIONS
1.1
In this Agreement the following words and expressions shall have
the following meanings:
1.1.1
"downtime" means any service interruption in the availability
to visitors of the Website;
1.1.2
"intellectual property rights" means patents, trade
marks, design rights, applications for any of the foregoing, copyright,
topography rights, database rights, rights in know-how, trade
or business names and other similar rights or obligations, whether
registrable or not in any country;
1.1.3
"Company" means EzDesigns
1.1.4
"IP address" stands for internet protocol address which
is the numeric address for the server;
1.1.5
"ISP" stands for internet service provider;
1.1.6
"server" means the computer server equipment operated
by EzDesigns in connection with the provision of the Services;
1.1.7
"the Services" means web hosting, domain name registration,
email and any other services or facilities provided by EzDesigns.
1.1.8
"spam" means sending unsolicited and/or bulk emails;
1.1.9
"virus" means a computer programme that copies itself
or is copied to other storage media, including without limitation
magnetic tape cassettes, memory chips, electronic cartridges,
optical discs and magnetic discs, and destroys, alters or corrupts
data, causes damage to the user's files or creates a nuisance
or annoyance to the user and includes without limitation computer
programs commonly referred to as "worms" or "trojan
horses";
1.1.10
"visitor" means a third party who has accessed the Website;
1.2
Product specifications and details may be found at http://ezdesigns.net
1.3
Words denoting the singular shall include the plural and vice
versa and words denoting any gender shall include all genders.
1.4
The headings of the paragraphs of this Agreement are inserted
for convenience of reference only and are not intended to be part
of or to affect the meaning or interpretation of this Agreement.
2
INTRODUCTION
2.1 The Customer wishes to provide EzDesigns with data that will
be hosted on EzDesigns servers and made accessible via the Internet.
2.2
EzDesigns provides web hosting services and has agreed to host
the Customer's data upon the following terms and conditions.
3
DUTIES
3.1
EzDesigns shall provide to the Customer the Services specified
in their order subject to the following terms and conditions.
3.2
The Customer shall deliver to EzDesigns the website and the software
used in the website which is owned by the Customer, or licensed
to him by a third party or EzDesigns ("the Customer Software),
in a format specified by EzDesigns.
4
CHARGES ,PAYMENT AND MONEY-BACK GUARANTEE
4.1
Payment methods include paypal, credit cards (including MasterCard
and Visa), debit cards
4.2
EzDesigns do not accept cheques, bank transfers, postal orders,
cash or any other form of payment other than those outlined in
4.1
4.3
The Charges are exclusive of VAT, which if payable shall be paid
by the Customer.
4.4
EzDesigns shall be entitled to charge interest in respect of late
payment of any sum due under this Agreement, which shall accrue
from the date when payment becomes due from day to day until the
date of payment at a rate of 8% per annum above the base rate
of the Bank of England from time to time in force.
4.5
EzDesigns do not provide credit facilities.
4.6
From time to time EzDesigns may make enquiries on the Customers
company, proprietor or directors of the Customers company with
credit reference agencies. These agencies may record that a search
has been made and share this information with other businesses.
4.7
EzDesigns provide "Money-Back Guarantees" on certain
products. Should your product qualify for this guarantee please
raise a support ticket at http://ezdesigns.net within 7 days
of placing your order for a full refund. This guarantee excludes
domain names which may not be cancelled once ordered. Customers
are limited to using the money-back guarantee once.
4.8
Pro-rata refunds will not be issued for yearly services that are
cancelled before then end of the year.
4.9
Should your chosen payment method fail EzDesigns will attempt
to settle your invoice using any other payment facilities available
on your account.
4.10
All services will renew until cancelled by the customer. EzDesigns
emails the customers primary email address prior to renewal of
services, it is the customers responsibility to cancel services
prior to renewal as no refund can be made once renewal has occurred.
Customers must notify us at least 72 hours before a service is
renewed if they wish to cancel that service. The cancellation
process must be fully completed by you before your account is
cancelled.
5
IP ADDRESSES
5.1
EzDesigns shall maintain control and ownership of the IP address
that is assigned to the Customer as part of the Services and reserves
the right in its sole discretion to change or remove any and all
IP addresses.
5.2
Where EzDesigns changes or removes any IP address it shall use
its reasonable endeavours to avoid any disruption to the Customer.
6
SOFTWARE LICENCE AND RIGHTS
6.1
If the Customer requires use of software owned by or licensed
to EzDesigns ("EzDesigns software") in order to use
the Services, EzDesigns grants to the Customer and its employees,
agents and third party consultants and contractors, a royalty-free,
world-wide, non-transferable, non-exclusive licence to use EzDesigns
Software in object code form only, in accordance with the terms
of this Agreement. For the avoidance of doubt, this Agreement
does not transfer or grant to the Customer any right, title, interest
or intellectual property rights in EzDesigns Software.
6.2
In relation to EzDesigns obligations under this Agreement in connection
with the provision of the Services, the Customer grants to EzDesigns
a royalty-free, world-wide, non-exclusive licence to use the Customer
Software and all text, graphics, logos, photographs, images, moving
images, sound, illustrations and other material and related documentation
featured, displayed or used in or in relation to the website ("the
Content"). For the avoidance of doubt, this Agreement does
not transfer or grant to EzDesigns any right, title, interest
or intellectual property rights in the Customer Software or the
Content.
6.3
The Customer undertakes that he will not himself or through any
third party, sell, lease, license or sublicense EzDesigns Software.
6.4
EzDesigns may make such copies of the Customer Content as may
be necessary to perform its obligations under this Agreement,
including back up copies of the Content. Upon termination or expiration
of this Agreement, EzDesigns shall destroy all such copies of
the Content and other materials provided by the Customer as and
when requested by the Customer.
7
SERVICE LEVELS AND DATA BACKUP
7.1
EzDesigns shall use its reasonable endeavours to make the server
and the Services available to the Customer 100% of the time but
because the Services are provided by means of computer and telecommunications
systems, EzDesigns makes no warranties or representations that
the Service will be uninterrupted or error-free and EzDesigns
shall not, in any event, be liable for interruptions of Service
or downtime of the server.
7.2
EzDesigns carries out data backups for use by EzDesigns in the
event of systems failure. EzDesigns do not provide data restoration
facilities for individual customers. Even though every effort
is made to ensure data is backed up correctly EzDesigns accepts
no responsibility for data loss or corruption.
8
ACCEPTABLE USE POLICY
8.1
The website and use of the Services may be used for lawful purposes
only and the Customer may not submit, publish or display any content
that breaches any law, statute or regulation. In particular the
Customer agrees not to:
8.1.1
use the Services or the website in any way to send unsolicited
commercial email or "spam", or any similar abuse of
the Services;
8.1.2
send email or any type of electronic message with the intention
or result of affecting the performance of any computer facilities;
8.1.3
publish, post, distribute or disseminate defamatory, obscene,
indecent or other unlawful material or information, or any material
or information which infringes any intellectual property rights
(for the avoidance of doubt this includes licensed software distributed
as Warez), via the Services or on the Website;
8.1.4
threaten, abuse, disrupt or otherwise violate the rights (including
rights of privacy and publicity) of others;
8.1.5
engage in illegal or unlawful activities through the Services
or via the Website;
8.1.6
make available or upload files to the website or to the Services
that the Customer knows contain a virus, worm, trojan or corrupt
data; or
8.1.7
obtain or attempt to obtain access, through whatever means, to
areas of EzDesigns network or the Services which are identified
as restricted or confidential. This includes leaving your home
directory whilst using SSH access to servers.
8.1.8
operate or attempt to operate IRC bots or other permanent server
processes.
8.2
The Customer has full responsibility for the content of the Website.
For the avoidance of doubt, EzDesigns is not obliged to monitor,
and will have no liability for, the content of any communications
transmitted by virtue of the Services.
8.3
If the Customer fails to comply with the Acceptable Use Policy
outlined in Clause 8.1 EzDesigns shall be entitled to withdraw
the Services and terminate the Customer's account without notice.
9
ALTERATIONS AND UPDATES
All alterations and updates to the website shall be made by the
Customer using the online account management facility, FTP access
or SSH access where available. The Customer will be issued with
a user name and password in order to access the account. The Customer
must take all reasonable steps to maintain the confidentiality
of this user name and password. If the Customer reasonably believes
that this information has become known to any unauthorised person,
the Customer agrees to immediately inform EzDesigns and the password
will be changed.
10
WARRANTIES
10.1
The Customer warrants and represents to EzDesigns that EzDesigns
use of the Content or the Customer Software in accordance with
this Agreement will not infringe the intellectual property rights
of any third party and that the Customer has the authority to
license the Content and the Customer Software to EzDesigns as
set out in Clause 6.2.
10.2
All conditions, terms, representations and warranties that are
not expressly stated in this Agreement, whether oral or in writing
or whether imposed by statute or operation of law or otherwise,
including, without limitation, the implied warranty of satisfactory
quality and fitness for a particular purpose are hereby excluded.
In particular and without prejudice to that generality, EzDesigns
shall not be liable to the Customer as a result of any viruses
introduced or passed on to the Customer.
11
INDEMNITY
The Customer agrees to indemnify and hold EzDesigns and its employees
and agents harmless from and against all liabilities, legal fees,
damages, losses, costs and other expenses in relation to any claims
or actions brought against EzDesigns arising out of any breach
by the Customer of the terms of this Agreement or other liabilities
arising out of or relating to the Website.
12
LIMITATION OF LIABILITY
12.1
Nothing in these terms and conditions shall exclude or limit EzDesigns
liability for death or personal injury resulting from EzDesigns
negligence or that of its employees, agents or sub-contractors.
12.2
The entire liability of EzDesigns to the Customer in respect of
any claim whatsoever or breach of this Agreement, whether or not
arising out of negligence, shall be limited to the charges paid
for the Services under this Agreement in respect of which the
breach has arisen.
12.3
In no event shall EzDesigns be liable to the Customer for any
loss of business, loss of opportunity or loss of profits or for
any other indirect or consequential loss or damage whatsoever.
This shall apply even where such a loss was reasonably foreseeable
or EzDesigns had been made aware of the possibility of the Customer
incurring such a loss.
13
TERM AND TERMINATION
13.1
This Agreement will become effective on the date the service is
ordered and shall continue until terminated by either party in
writing of its intention to terminate the Agreement.
13.2
EzDesigns shall have the right to terminate this Agreement with
immediate effect by notice in writing to the Customer if the Customer
fails to make any payment when it becomes due.
13.3
Either party may terminate this Agreement forthwith by notice
in writing to the other if:
13.3.1 the other party commits a material breach of this Agreement
and, in the case of a breach capable of being remedied, fails
to remedy it within a reasonable time of being given written notice
from the other party to do so; or
13.3.2 the other party commits a material breach of this Agreement
which cannot be remedied under any circumstances; or
13.3.3 the other party passes a resolution for winding up (other
than for the purpose of solvent amalgamation or reconstruction),
or a court of competent jurisdiction makes an order to that effect;
or
13.3.4
the other party ceases to carry on its business or substantially
the whole of its business; or
13.3.5
the other party is declared insolvent, or convenes a meeting of
or makes or proposes to make any arrangement or composition with
its creditors; or a liquidator, receiver, administrative receiver,
manager, trustee or similar officer is appointed over any of its
assets.
13.4
Any rights to terminate this Agreement shall be without prejudice
to any other accrued rights and liabilities of the parties arising
in any way out of this Agreement as at the date of termination.
13.5
On termination all data held in the customers account will be
deleted.
14
ASSIGNMENT
14.1
EzDesigns may assign or otherwise transfer this Agreement at any
time.
14.2
The Customer may not assign or otherwise transfer this Agreement
or any part of it without EzDesigns prior written consent.
15
FORCE MAJEURE
Neither party shall be liable for any delay or failure to perform
any of its obligations if the delay or failure results from events
or circumstances outside its reasonable control, including but
not limited to acts of God, strikes, lock outs, accidents, war,
fire, the act or omission of government, highway authorities or
any telecommunications carrier, operator or administration or
other competent authority, the act or omission of any Internet
Service Provider, or the delay or failure in manufacture, production,
or supply by third parties of equipment or services, and the party
shall be entitled to a reasonable extension of its obligations
after notifying the other party of the nature and extent of such
events.
16
SEVERANCE
If
any provision of this Agreement is held invalid, illegal or unenforceable
for any reason by any Court of competent jurisdiction such provision
shall be severed and the remainder of the provisions hereof shall
continue in full force and effect as if this Agreement had been
agreed with the invalid illegal or unenforceable provision eliminated.
17
NOTICES
Any
notice to be given by either party to the other may be sent by
either email, fax or recorded delivery to the address of the other
party as appearing in this Agreement or such other address as
such party may from time to time have communicated to the other
in writing, and if sent by email shall unless the contrary is
proved be deemed to be received on the day it was sent or if sent
by fax shall be deemed to be served on receipt of an error free
transmission report, or if sent by recorded delivery shall be
deemed to be served 2 days following the date of posting.
18
ENTIRE AGREEMENT
This
Agreement contains the entire Agreement between the parties relating
to the subject matter and supersedes any previous agreements,
arrangements, undertakings or proposals, oral or written. This
Agreement may be updated without notice.
19
GOVERNING LAW AND JURISDICTION
This
Agreement shall be governed by and construed in accordance with
the law of England and the parties hereby submit to the exclusive
jurisdiction of the English courts.
20
DOMAIN NAME REGISTRATION
20.1
Domain names are not deemed to be successfully registered until
they appear in the relevant whois database of the top level domain
name registrar. In the event that a domain name is unavailable
when we attempt to register it EzDesigns will provide a full refund
for that domain name.
20.2
Please return to the main terms and conditions area of this website
to view terms and conditions for individual domain name registrars.
21
SCRIPTING
EzDesigns
are not responsible for customer programming issues other than
ensuring that programming languages such as Perl, PHP and ASP
are installed and functioning on the web hosting system.
22
PRIVACY
To
protect your privacy we will not distribute your details to third
parties, unless required to do so by law.
23
DATA TRANSFER
23.1
Web hosting accounts include a certain amount of data transfer,
if you exceed this amount in any one month your account will be
deactivated until you have upgraded to an account that has more
data transfer included.
23.2
Web hosting accounts are prohibited from hosting file distribution
websites (including but not limited to music, video and software),
adult content orientated websites, hosting banners, graphics or
cgi scripts for other websites, storing pages, files or data as
a repository for other websites or personal computers, giving
away web space under a domain, sub domain or directory.
24
SERVER USAGE
Should
your account use more than 5% of the servers processing power
and as a result have a detrimental effect on other customers we
will discuss with you alternative solutions for your hosting requirements.
25
EMAIL NEWSLETTER
EzDesigns
communicates with it's customers via email and as such you agree
to receive by email our regular newsletter which contains amongst
other things changes to our terms and conditions, notification
of major outages, updates to our products & features and special
offers.
26
WEBSPACE USAGE
Unlimited
web space is available for genuine web site content, content must
be linked into web pages. Customers are prohibited from using
the server as a file/backup repository. Customers are expected
to employ good house keeping when maintaining their account.
27
MAIL BOXES
Mail
boxes not accessed for 100 days or more will be deleted from the
system.
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